As the Olympics concluded over the weekend, many turned their attention to the medal table. For most, this is driven by national pride and friendly rivalry. However, for each competing country, their National Olympic Committee (NOC) closely examines their performance to inform planning for the next Olympic cycle.

This process is similar to the annual or strategic planning processes within businesses and how we assess employee experience at EXwise. Just like the Olympic medal table, we place metrics and data at the core of our work. Importantly, we ensure that the metrics we use are tailored to the specific needs and goals of the organisations we support.

So, what do we measure? The answer is: it depends. And we’re going to use the final medal table from Paris 2024 with the medal tally split into a couple of different categories to illustrate this point. 

The table reveals significant variation in countries’ performances depending on the success criteria. For some NOCs, success may have been measured not just by medal counts, but also by other objectives, such as competing in more events than in previous Olympics, increasing the number of women or ethnic minority competitors, or giving the next generation of athletes exposure on the world’s biggest stage. These metrics would have been established well in advance of Paris 2024 and will be discussed in depth over the coming weeks. 

At EXwise, we take a similar approach when measuring the impact of employee experience. No two organisations will have the same set of metrics, as they depend on various factors, including the nature of the business, location, leadership, and employee profile. In short, “it depends.” But what is common to all our clients is that we establish performance metrics early in our consulting process and have tools to ensure they are accurately tracked.

 If you’d like help exploring ways to measure the impact of your employee experience, get in touch with us today.