Our Services

At EXwise, we leverage real data to craft employee experiences that drive engagement and business success.

EX Journey Mapping

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Understand the impact of your employee experience

Creating a best-in-class employee experience (EX) starts with understanding the highs and lows of your current EX. At EXwise, we achieve this by mapping the current EX journey. While this process is often seen as overwhelming and time-consuming, our EX framework and proprietary platform, EXwise Insight, enable us to produce a detailed EX journey map in as little as ten weeks.

Our EX journey mapping service includes:

Understanding organisational and employee needs
Exploring employee sentiment towards their current experience
Mapping the current EX
Analysing the current EX against our EXwise EX framework

EX Strategy and Design

Create alignment between your strategy and EX efforts

Our EX strategy and design services align EX efforts with your overall strategy and business goals and actively engage employees in the design process ensuring successful outcomes.

A typical strategy and design engagement will include:

EX improvement prioritisation
EX design workshops
Strategy articulation
EX goals and metrics
Change preparedness

Communications Support

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Enhance your Employee Communications

At EXwise, we believe that effective Employee Communications are essential for a positive employee experience and definitely not an afterthought or a secondary task. Therefore, we offer comprehensive Employee Communications support, including:

Audits
Strategy development
Campaign planning, development, and delivery
Channel and message measurement
Team member training

While our Employee Communications service is a key component of our EX solution, we are also happy to provide support on a standalone basis.

Frequently asked questions

Start Your EX Journey

What is the purpose of EXwise?

We’re on a mission to revolutionise the world of work by empowering organisations to create exceptional experiences that drive engagement and business outcomes. We also aim to raise awareness of the critical role employee experience plays in shaping the future of work and fostering employee well-being.

How does EXwise understand our current employee experience?

We have a structured consulting process that begins with a Listening phase. In this phase, we use various techniques such as focus groups, semi-structured interviews, surveys, and observations to understand the needs of the organisation and its employees. The gathered information is compiled into our online platform, EXwise Insight, where visual representations of the current employee experience (EX) are created. These visualisations enable us to quickly and clearly identify areas for improvement.

What happens after the employee experience journey map has been created?

We work with you to co-creation an improved employee experience (EX). We continue to work in a structured way by working through the levels of our framework. Foundations is the most tactical and straightforward wherein we get into the detail of core solutions such as job adverts, learning solutions etc. Then we move on FUDS (Feel, Use, Do and See) which is more behavioural in nature. We have over 25 FUDS interventions available, so we can begin as soon as you are ready. To improve Moments that Matter we switch our focus to people manager development. Central to all these efforts is the active involvement of employees.

How long will we need EXwise's services for?

The lenght of a client engagement varies from client to client. However, we can create an employee experience journey map in as little as 10 weeks. After this, the next stage of the consulting process will largely be determined by size and scale of changes needed and organisation factors such as resource, budget and appetite to change – we go at your pace.