When it comes to new hire training, at EXwise, we typically see what we describe as the Goldilocks effect – too much, too little or just right! Yes, yes, we made a minor adaption to this children’s classic but when it comes to new hire training, ‘just right’ is where you should be aiming.

You want your new hires to eat up all their training so not only are they satisfied but they will also be confident that they can perform their new role – a win-win situation for both your new hire and your organisation – no early attrition in this story!

So, how do you do that?

Firstly, we’re going to make the following assumptions:

• Regular training needs analysis take place to ensure your training delivers the skills and knowledge needed to perform the role as it is today
• Learning objectives are an outcome of the training needs analysis
• Instructional design best practices are applied e.g., learner centred design, content that caters to different learner styles, appropriate testing etc
• A professional trainer with in-depth knowledge of the job the new hire will be performing designs and delivers the training
• The training environment, either virtual or in-person, are conducive to learning

With those assumptions met, let’s switch our focus to creating a satisfying on the job training experience. Here’s what good looks like:

• An integrated training model that incorporates a mix of instructor-led training, e-learning modules, hands-on workshops, simulations and coaching sessions. This helps to improve retention, ensures the needs of different learner types are met and allows learning to be applied
• Training flow that progresses logically and with increasing levels of complexity
• Opportunities to gain hands on experience in a safe environment without the fear of ‘doing something wrong’
• Assessment and feedback mechanisms that allow adjustments to be made and milestones to be celebrated
• Opportunities to job shadow a peer who role models the required skills and knowledge
• Access to training materials beyond initial training
• On the job coaching

 If your new hire training includes these components, then you can be confident that you are creating a positive experience for your learners. Additionally, your new hire will be sufficiently prepared to perform their role allowing them to actively contribute towards your business goals.

In contrast, failing to get new hire training right can negatively impact job performance which has the potential to trigger feelings of stress and anxiety leading to doubts about whether joining your organisation was the right decision or not, resulting in early attrition.

So, if you are experiencing early attrition or feel that your new hire training is missing the ‘just right’ Goldilocks effect, then get in touch today, we’d love to hear from you.